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User lifecycle management is vital for operational efficiency and security. MD2net ensures that all new employees are properly onboarded with secure credentials, and all departing staff have their access removed immediately — protecting business continuity and sensitive data.
Category
IT Operations IT support
Client
Dental Clinic-Moreno Valley CA
Date
Sep 1, 2024
Problem
A medical practice had no formal offboarding process. A former employee retained access to patient portals and emails for weeks, risking HIPAA compliance and creating confusion for patients.
Solution
We helped the client implement an onboarding/offboarding checklist using Microsoft Intune and Entra ID. Auto-assigned access based on roles, and immediate revocation via automation during offboarding. Now, the practice meets compliance and has full visibility over user access at every stage.
